We can ring out but nobody can ring in ,no it's not an old phone as virgin were able to ring me , and when I dialled my number from my mobile there was a taped message to say we are not recieving incoming calls at the moment
Hi 0116paul1956, thanks for posting and welcome to our community.
Sorry to hear that you're not receiving incoming calls. I would like to take closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.