on 27-07-2022 20:06
We turn off the WiFi router at night and cannot be with out a phone line. What solution has VM for this.
on 27-07-2022 20:12
There is no simple/free solution, unfortunately, other than to leave the VM router on if you want to receive calls at night via your VM landline.
on 27-07-2022 20:16
I think unless VM can't offer a solution then we will need to leave VM
on 27-07-2022 20:17
Unfortunately even if you move to another supplier you would be faced with a similar issue as all providers are implementing this change. See below
on 27-07-2022 20:25
So basically we are being forced into a situation where we have worse service that doesn't work for all consumers.
Wonder if VM will help with the extra cost of running the router and tivo box 24 hours a day they should be seen to be saving us money not putting us in to further debt.
on 27-07-2022 21:27
on 28-07-2022 08:03
Hello Jon975,
Thanks for your reply.
Sorry to hear about your experience with calling us.
Can I ask if you still wish for the free voicemail to be added as I can get that done for you.
I will need to pass security first and it take up to 24 hours to be active.
Gareth_L