Fibre phone adapter

[NathanJones1]

How do I connect this when my phone socket is on the hallway wall but my hub is behind the tv in the living room?

thanks in advance

nathan 

[jem101]

Firstly, is moving the phone into the living room, reasonably close to the hub, acceptable? If so then that'll be the easiest option. Otherwise you need to contact VM and request a technician be sent out (this will be free of charge) to run a phone cable between where the hub is and where the existing phone socket is.

[Vikki_M]

Hi @NathanJones1

Thank you for your post and welcome to our community.

As @jem101 has mentioned, the easiest way is to simply have the phone close to the hub and connect the phone directly to the hub via the adaptor. 

There is more information on how to do this here 

If that isn't an option, we can arrange an engineer for you.

Please let us know how you want to proceed.