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Fibre -not able to ring out, falls alarm not working

Vickyodd
Joining in

My brother has just had fibre installed. He is a vulnerable person and now his falls alarm doesn't work and he can’t phone anyone. How can this happened?

What is he supposed to do?

vicky

1 REPLY 1

Travis_M
Forum Team
Forum Team

Hi @Vickyodd 

 

Thanks for posting on our community forum and so sorry to hear about the issue with the landline.

 

I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

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