Fibre Phone Adaptor

[Ellen8042]

I have received my Fibre phone adapter and change-over date but need a visit from a Technician to help me set it up. My phone is compatible but is situated in the hall and my VM hub is in the lounge. At 80 years of age I am not sure how my hub is connected to my Apple WiFi box and also cannot be without my house phone. I have tried to book a visit on the phone but there is no option for this. 

[John_GS]

Hi @Ellen8042

Thanks for posting and welcome to the community.

Not a worry, we'll send a tech visit for you to sort out any re-wiring or relocation 🙂

I'll send you a PM now to assist further

Best wishes,

[John_GS]

Thanks for joining me on PM, Ellen8042

Just to update the thread, the engineer visit was booked in for you for the migration.

Please let us know how it goes or if you need further assistance.

Best wishes,