Fibre Phone Adaptor - hub and phone not together

[amgard]

Hi there, I have the same issue as other members in that my hub and main phone socket are not situated together. I can see from other community topics that this needs an engineer visit, but I can't see how to arrange this.

Please help!

[Jodi_S]

Hi amgard,

A warm welcome and thanks for posting on our community forums. We can certainly get an engineer arranged for you free of charge to either relocate your hub nearer your landline or get additional cabling to move your landline closer to your hub, which ever you prefer.

So, we can get this arranged for you, I'll pop you over a private message to take some details and get this arranged for you.

Please click on the envelope at the top of the page to accept the chat.

Kind regards Jodi. 

[Melissa_F]

Hi @amgard 

Can you please ensure you have PMs enabled so we can send you a PM to help?

Thanks

Melissa