Fibre Phone Adapter

[Beama]

Good morning, my phoneline is due to switch on 9th April but I haven't recived my adapter yet.  can you arrange for one to be sent out please.

[Chris_W1]

Hi Beama, thanks for the message and welcome to the forums. 

I am sorry to hear that you have not received the adaptor and will look into this for you. 

I will send you a PM and look out for the purple envelope. 

Kind regards, Chris. 

[Chris_W1]

Hi Beama, thanks for PMing us regarding this. 

I am glad to hear that this is on the way to becoming resolved. 

Please let us know if you have any issues. 

Kind regards, Chris. 

[roxio]

I have the opposite Problem here Beama i have received the Adapter but with no date when i am due to be moved over

[Chris_W1]

Hi roxio, thanks for the message. 

I will send you a PM so that this can be looked into for you. 

Please look out for the purple envelope. 

Chris. 

[Matthew_ML]

We are so happy to hear this.

We are glad this has resolved this for you, please do feel free to reach out if you ever need anything going forward. Thanks