Virgin Media Community

[RichBullock]

Good evening.

As per the subject line, I noticed I had a bit of crackling on the line the last few days and put it down to the stormy weather. Today there is no phone line at all and people ringing me are just getting ringing and no answer as I cant hear it. Only had a new socket put in a few months ago so it may have just failed. Need to book an engineer again I think.
Thanks
Rich

[Gareth_L]

Hello RichBullock

Sorry to hear about your cracking line and loss of dial tone 

I can see you haven't managed to book an engineer since your post 

So what I have done is book the first engineer appointment we have available
You can check and reschedule this appointment through your online account if you need to
You can also cancel it if the fault has gone 
Can you please let me know how the visit goes 
Gareth_L

[RichBullock]

Morning Gareth

Engineer came almost bang on 8am yesterday and all sorted now.

Thanks for your help.

Rich