Faulty landline - continuous engaged tone

[Oldbillericky]

My phone is permanently engaged and I can’t make or receive calls 

[Tom_W1]

Hi @Oldbillericky thanks for your post, although I'm sorry to hear of your concerns raised here.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect this to arrive shortly and respond directly when you can!
Many thanks