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PurpleRose55
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Faults Stated Line Engaged - It is Not

Virgin account states line engaged, but it is not. Have had issued with a crackly line, which seems to rectify itself on occasions. Does anyone have any clues? Have booked but if the fault is not in my home what does this not flag up to Virgin?

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jb66
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Re: Faults Stated Line Engaged - It is Not

If you have a short on your line then the exchange would show it as being engaged. It's common fault I wouldn't worry about it too much

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