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Dylan_H
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External junction box Cover Missing

Hi Virgin, 

The cover for our junction box is missing, can we have this replaced please ?

Please see picture below 

Cheers20201207_133336.jpg

 

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Katie_WT
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Re: External Brown junction box Cover Missing

Hi there @Dylan_H

 

Welcome to our Community and thanks so much for your first post to our Forums - sorry to see the state of your poor Omni box there! I have managed to locate your account and have booked the first available slot we have on the system for this sort of job and technician. 

 

You can check the date and time via your online account; this should show within the next 24 hours if not sooner. 

 

If you start having any service issues before the date we have booked, please do pop back and let us know.

 

Cheers

 

Katie - Forum Team


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Dylan_H
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Re: External Brown junction box Cover Missing

Hi Katie,

Thanks for the prompt reply, much appreciated

All the best
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Katie_WT
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Re: External Brown junction box Cover Missing

No worries at all @Dylan_H

 

Sorry about the delay with the visit - do keep us posted

 

Stay safe 

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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