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RapidOwl
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Message 21 of 30
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Re: External Brown junction box

Hi! The brown junction box outside the house we just moved into is also missing and the innards are exposed. Please could you arrange a person to fix it for us as well?

IMG_6452.jpeg

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John_GS
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Message 22 of 30
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Re: External Brown junction box

Hi RapidOwl

 

Thanks for posting and welcome to the community.

 

I'll PM you now to get some details and get a technician visit arranged

 

Kind regards,

John_GS
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John_GS
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Message 23 of 30
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Re: External Brown junction box

Hi @RapidOwl

 

Thanks for joining me on PM

 

Just to update the thread, the technician visit was booked in for the omni box visit with the date given on the PM

Tech visits can be tracked here

 

Kind regards,

John_GS
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Beckieb
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Message 24 of 30
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Re: External Brown junction box

Thanks, I can’t access the tech link you sent because I am not a virgin customer!

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SallyB1
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Message 25 of 30
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Re: External Brown junction box

Hi,

I have the same problem with my junction box, it was like that when we bought the house.

It looks REALLY unsafe with wires hanging out - we’re not virgin customers, can you send an engineer to make it safe?

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Akua_A
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Message 26 of 30
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Re: External Brown junction box

Hi @SallyB1.

 

Welcome to our community forums and thank you for your first posts.

 

Sorry to hear about your exposed brown box. Are you able to provide pictures so we can best assess this and help ?

 

 

Thanks,

Akua_A
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SallyB1
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Message 27 of 30
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Re: External Brown junction box

Hi @Akua_A

thanks for getting back to me, here it is.

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SallyB1
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Message 28 of 30
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Re: External Brown junction box

1DC945A8-7D29-486C-9579-7FFD0C322930.jpeg

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Akua_A
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Message 29 of 30
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Re: External Brown junction box

Thank you for sharing that @SallyB1.

 

In this case, I have sent you a pm. Please look out for the purple envelope and provide a response when you can.

 

Thanks,

Akua_A
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Akua_A
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Message 30 of 30
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Re: External Brown junction box

No problem at all @SallyB1 🙂

 

Once I hear back from the team in 3-5 days, I will get back in touch with you.

 

Thanks, 

Akua_A
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