The external brown box has completely come away from the wall and the wires are everywhere.
Please could someone come and fix this.
Thanks for the post BenMaguire94 and welcome to our community.
We'll book an appointment for you to get this fixed, do you have a photo of the damage?
Let us know, Emily.
Please see below pic:
Do you need any other details to get this sorted?
Thank you, we've booked an engineer appointment for you using the forum information.
Please check the details of this and reschedule if needed on your online account.