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mikeelcock
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Extending ring time on landline

I gather it is possible to request an extension of the ring time on my landline here.  Please could you do that for me and let me know what I have to do this end.  Currently, my phone rings 4 times and I would like it extended to the maximum (10?).  Thank you.

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Corey_C
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Re: Extending ring time on landline

Thanks for your post and reaching out to the community forums., mikeelcock,

 

I've updated this for you 10x rings. This can take up to 24 hours, but do let us know how it goes.

 

Cheers,

Corey C

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mikeelcock
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Re: Extending ring time on landline

Thanks.  It rings 6 times now, which is a bit better, but not 10!

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Corey_C
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Re: Extending ring time on landline

Thanks for replying and the update, mikeelcock. Just to confirm, is your phone using standard rings?

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mikeelcock
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Re: Extending ring time on landline

Yes, they are a normal rings.

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Corey_C
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Re: Extending ring time on landline

Thanks for confirming, I'll try another reset, can you check now?

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mikeelcock
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Re: Extending ring time on landline

Yes, it rings 10 times now.  Many thanks.

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Corey_C
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Re: Extending ring time on landline

You're welcome, mikeelcock. Happy to help.