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Lizziepuff
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Extending landline ring time

Can't get through on 150 - well, I can but I don't want to be on hold for an hour.

Is there a Virgin staff member on here who can help me extend the number of times my landline rings before the voicemail kicks in?

Thanks

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Lee_R
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Re: Extending landline ring time

Hi Lizziepuff, thanks for posting and welcome to our community.

I'm sorry you've been unable to get through to our customer services team. I would like to help you with the extending your number of rings before diverting to voicemail. To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R

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Lizziepuff
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Re: Extending landline ring time

Thanks Lee for helping me

Much better than waiting on hold...

All sorted

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Lee_R
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Re: Extending landline ring time

You're welcome Lizziepuff.

Remember, if you need help in the future, our fantastic community and our forum team are always willing to lend a hand:-)

Regards

 

Lee_R

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