Virgin Media Community

[Sanrich]

Please can you extend our ring times on our landline as we are elderly and missing urgent doctors calls

[Chris_W1 · Accepted solution]

Hi Sanrich, thanks for the message and we will be happy to look into the extension of rings for you. I will send you a private message so that this can be done for you. Chris

[Chris_W1 · Accepted solution]

Hi Sanrich, 

Thanks for the message and we want to get this resolved for you and to do this we will need to go through security. Can you confirm the following for us and we will be able to look in to this further for you. 

• Can you confirm the following? 
• That you are the account holder 
• Your full name 
• The account number 
• The 1st 3rd and 5th characters of the memorable word 

Chris

[Chris_W1 · Accepted solution]

This has been submitted for you and will change over the next few days ^Chris