Welcome to our Community and thanks so much for your first post - we are more than happy to help you extend your voicemail rings; they can be extended to a maximum of 10 rings which is around 25/30 seconds depending on your handset.
I've not been able to locate your account from your forum information so I will need to pop you a private message so we can take some details from you
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Thanks so much for your Private Messaged over the weekend - I am sorry about the delay in replying, that had come in after I had finished for the weekend.
I have no requested to have the rings extending for you and this should be working within around 24 hours 🙂 If they're still not ringing for around 25 seconds after 4pm tomorrow, pop back and let us know.