on 04-08-2022 21:12
Hi, could you please advise what i do with the existing phone cable which enters our house via a brown "NYNEX" box below our lounge window, once the fibre switchover happens on 24th August?
on 04-08-2022 21:53
You do not need to do anything with the old cable, it will become redundant.
on 05-08-2022 08:29
Hi @gavinhemming thanks for posting and welcome to our community.
jb66 is correct with the advice given. Nothing needs to be done regarding the cable. Unless of course, it presents a health and safety risk to your household? You can find the answer to most things landline migration related, here. I would love to do a quick health check on your account, to make certain things are on course. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.