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Ex directory

tap2
Joining in

Hi, how do I remove my home phone number from the BT phonebook. BT told me to call Virgin. Spoke for an hour this morning to Virgin with no help as they don't know how to do this. Any help appreciated. Thanks

4 REPLIES 4

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi tap2,

Thanks for your post and welcome back to the community. 

Can I ask regarding this are you currently on the ex directory list?

Regards,

Kain

Hi. I thought I was but recieved the BT phonebook today and our number is listed. Thanks

In this case, to best help, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Akua_A
Forum Team
Forum Team

Glad to have been able to help @tap2 

Please do not hesitate to contact us if you need any further help.

Thanks

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs