Virgin Media Community

[kw45]

Just found out I am still listed in the BT phone book.  How can I go ex directory

[Jodi_S · Accepted solution]

Hi kw45,

A warm welcome and thanks for posting on our community forums. We can certainly change your directory listing to ex- directory if this is what you require. 

I will pop you over a private message to take some details so I can get this actioned. 

Please click on the purple envelope to accept the chat.

Kind regards Jodi. 

[Jodi_S]

Hi kw45,

Thanks for your private message. I have now requested that you number be listed as XD from now on. This generally takes 24-48 hours.

When the next BT phone book is produced, your number will no longer appear in there.

Kind regards Jodi.