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FayeMorris
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Ex Directory

Please can you confirm if my home phone and mobile with you are both ex directory please and if not, please can you amend. Thanks Faye

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Akua_A
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Re: Ex Directory

Hi @FayeMorris,

 

Welcome to our community forums and thank you for your first post. 

 

If we gave you a phone number when you joined Virgin Media, it is automatically set to ex-directory unless you've asked us for a directory listing. If you brought your number to Virgin Media from another provider, your number may be listed and available via phone number search services.

 

You may find the following link useful in regards to this https://www.virginmedia.com/help/home-phone-nuisance-calls#:~:text=If%20we%20gave%20you%20a,via%20ph...

 

Please let us know if you need any further help,

 

Thanks,

Akua_A
Forum Team



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