Engineer visit

[Michaelh4]

Could you please book an engineer‘s visit in preparation for the proposed switchover to cable, since my hub and telephone jack are in different parts of my house.

[Akua_A]

Hi @Michaelh4,

Welcome to our community forums and thank you for your first posts.

Thank you for flagging this installation issue to us. We want to do our best to help. We have sent you a private message to best help with this. Please look out for the purple envelope and provide a response when you can.

Thanks,