When you pick up the phone it gives an engaged tone. initially no one could dial in as they got message that phone was engaged and leave a mesage. Latterly tried to dial anumber and it worked and rang out!
Hoped it would solve the problem but no as soon as you pick up the phone ahain it gives an engaged tone. I have tested all the pohones tried un plugging etc and nothing changes it.
We had dialled 1571 earlier and there were no messages hence we thought a problem. However after your messgae tried again and there were 3 messgaes one I hade left earleier and one yesterday and one the day before with nothing actually on it. Anyhow cleared all three and hey presto it now works and we have a dial tone thanks to you. Very much appreciated for your quick response, thank you.