I enabled call barring by mistake on my older BT phone dont have the password/pin to cancel it now cant phone out can Virgin cancel it at their end. Have gone round in circles on website for 3 days just want live chat or even human being to talk to. Help!!
HI lindamoore33, all we can do here is add/ remove call features from the account, it is likely that there is nothing on the account. Can you do what DJ_Shadow1966, has suggested and try another handset? Chris
I have tried 3 handsets that I have the line is blocked on all of them I have tried reset on the phone used but that didn't do it it's the forgotten pin it needs it's a BT 3940 I did wonder if there was a default code they would have used but nothing works BT are no help because I am not a customer and their website is useless
4 days ago I was looking to block a number and went into Call barring just to see the options went through and call barring all calls came up then I stupidly pressed ok instead of back and wasn't asked for pin number to enable it just went straight through and barred calls out in calls still ok