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Ebul not working

Rds261189
Up to speed

Hi, an engineer left my ebul phone in my bin for me to plug in and sim was already installed, problem is when power was down the phone says mobile network in use but no dial tone and makes 3 beeps when I lift handset and trying to phone 111 or 101 the ebul is not connecting and has a full signal.

I'm not sure if the ebul sim card has been activated and would like this checked out as I don't keep very well and with power cut cause winds the emergency sim in ebul did not work.

Can this please be checked to see if the sim has been activated?

Thanks

R SCOTT
1 REPLY 1

Vikki_M
Forum Team
Forum Team

Hi Rds261189

 

Thank you for your post and welcome to our community.

I am sorry to hear about the issues you are having with the Ebul. 

I will send you a private message now so we can look into this further for you.

Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


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