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ETA on number port?

eskiboy
Joining in

Hey,

Ive just moved over from BT and still have an active line. I did request my number to be ported, but is it possible to check if this was all done correctly? as when i check my VM account i have a new phone number.

4 REPLIES 4

Jonners999
Joining in

Join the queue!!

I've been waiting for 40+ days!

Alex_RM
Forum Team
Forum Team

Hi eskiboy,

 

Thanks for posting and sorry to hear there's some confusion with your number port,

 

Can you confirm if you call the number it's still active?

 

How is the phone connected? Via a wall socket or hub?

 

Alex_Rm

Yeah, right now it is still plugged into the by wall socket and if I call my old number that I want ported, the phone still rings.

Thanks for confirming,

 

I'm going to pop you over a private message to get a few more details to help (purple envelope, top right hand corner)

 

Alex_Rm