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emmgre
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Downgrade

Plenty of information to be found to "Upgrade" your package but nothing to be found on Downgrading and how much you can save by removing facilities such as Talk international and Talk weekends.

Can you tell me how this is actioned please?

 

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Steven_L
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Re: Downgrade

Hey emmgre,

 

Unfortunately you cannot downgrade your account online, you would need to do this by calling into us on 0345 454 1111 or sending a text to us on 0753 305 1809, please be aware that the text service is not an instant response service but the team will be with you as quickly as possible.

 

Regards

Steven_L

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