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alliness-5
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Disconnected service for Janet please call her on [REMOVED]

Hello Please call Janet on [REMOVED] as you disconnected her phone and broad. She is your customer through my ACN shop and she got it on promotion. The direct debit was set up when she took the service out .But after the promotion are you not going to use the direct debit information she gave when setting up her account with you. Please correct this as it is distressing for the customer and I am not allowed to call on behalf of the customer.

 

Thank you 

 

Alliness

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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alliness-5
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Re: Disconnected service for Janet please call her on 07506579865

Please respond as soon as thank you
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Sololobo
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Re: Disconnected service for Janet please call her on 07506579865

Please amend your first post to remove the personal and private information you included. (Phone number)



It's What I Do.
I Drink and I
Remember Things.

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DJ_Shadow1966
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Re: Disconnected service for Janet please call her on 07506579865

Hello

I am afraid she will need to contact us, as VM do not do requested callbacks from a 3rd party.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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