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Digital phone switchover

Joining in

November 21st. Just been switched over to VM's digital phone line via the router. My home phone has various numbers stored within it working with built-in Caller ID, so if a number was stored on the home phone it would display on an incoming call. Now, all I get with incoming calls is a 'Withheld' message. How do I get my stored numbers to appear on the phone display?


Forum Team
Forum Team

Hi @ajcamg, thank you for your post.

We're sorry to hear about the problem you're having 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.