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Digital home phone calling features

Tuning in

The website at under the 'Changes to your virgin phone' includes details on the calling features which are standard and free of charge. The site states 

You’ll also get the following features as standard:

- 3-Way calling: Chat with 2 other people at once.
- Anonymous Caller Rejection: Block withheld numbers from calling you.
- Call Waiting: Find out when someone else is trying to get through while you’re on a call.
- Quick Dial: Save numbers and dial them with a few taps.

Don’t worry if you currently pay for one of these features, the cost will be removed from your account.


I have been moved to the new landline service via the router, but these features are not available on my virgin phone line, how can I activate them?


Forum Team
Forum Team

Hi Ollieonline 👋🏼.

Thank you for posting and welcoming you with big virtual arms onto our community forum 🤗.

So we can look into this in more depth, I will be private messaging you.

Please watch out for the envelope ✉.

Thank you. 

Ari - Forum Team

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