Virgin Media Community

[billedge]

I have a VM Landline as part of my 'bundle' but haven't used it for many years (I've been a NTL/VM customer for nearly 20 years). I also have a BT landline. I'd like to delete the VM landline and bring the BT line into my VM bundle and keep the number. Is that possible and who should I contact at VM?

[Matthew_ML · Accepted solution]

Hey billedge, thank you for reaching out today and what you need is a number port.

We can look at doing this for you as long as the number you want is currently active with BT. 

The whole process can take up to 14 working days, I am going to send you a PM now.

Please look out for the purple envelope. Thanks