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VictorS
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Deceased Relative

I have recently written to Virgin Media, Sunderland, as my father's Executor, informing them that my father has recently passed away.  I enclosed a certified Death Certificate and asked for the telephone line to be cancelled.

Virgin Media have returned the Death Certificate in an envelope with no correspondence.  

I do not wish to post my father's details but would be grateful to receive advice as to next steps and to ascertain when the line will be disconnected.

Thanks you.

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David_Bn
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Re: Deceased Relative

Good Morning VictorS,

 

Thanks for your post, we're terribly sorry to hear of your Father's passing and our thoughts are with you and your family at this difficult time.

 

I'll be happy to take a closer look into this for you, check out the purple envelope in the top right hand corner for a private message from me

 

Kindest regards,

 

David_Bn

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