Virgin Media Community

[Innocentimod1]

My landline phone is dead  - Postcode RM14 1JG.

No issues according to website

I cannot make or receive calls.

tried different phone, different sockets, removing extension

Please help

[Alex_RM]

Hi Innocentimod1,

Thanks for posting and sorry to hear you're having some issues with the line.

Thank you for going through all the checks you have already. I've had a look at things from our side and can see an engineer is needed.

Before I can arrange this I'll need to confirm a few details with you, I've popped you over a private message for this (purple envelope, top right hand corner)

Alex_Rm