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Deactivate Voicemail

I want to deactivate voicemail on my landline so I can use my own answerphone. I’ve called the dreaded 150 three times and when I eventually get through the people at the call centre don’t seem to know how to do this - they have to call their “technical dept” first. Eventually they say they have deactivated voicemail, but it never happens!! Any help would be appreciated.

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Re: Deactivate Voicemail

Hi Buzby-72, thanks for getting in touch. 

 

Sorry for any problems you've had getting voicemail deactivated. So we can help further I will get in touch via PM (look out for the purple envelope) to confirm a few details & hope to hear back from you soon.

 

Tom

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Re: Deactivate Voicemail

Tom,

Voucemail now deactivated, thanks for the help.

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Deactivate Voicemail

I also want to deactivate voicemail on my landline so I can use my own answerphone. I called 150 last Thursday and after a very difficult conversation with your customer assistant, he eventually said that my voicemail would be deactivated within 24 hours.  I am still waiting. 

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Re: Deactivate Voicemail

Hi Jenny27, 

 

Thanks for your post and welcome to our community. 

 

Sorry that your Voicemail hasn't been deactivated yet, we can certainly help with this from here and ensure it's been done. 

I'll pop you a personal message and we can take it from there. 

Thanks. 

Emma_C - Forum Team
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