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KandR
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Deactivate Voicemail

I need to deactivate my home phone voicemail - can anyone tell me how to do this 

Spent the last hour looking for an email address for customer support and have gone round and round the contact us webpage with no success. So if anyone has that too I'd be grateful

 

thank you

 

 

 

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DJ_Shadow1966
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Re: Deactivate Voicemail

Hello

I am afraid that VM do not do support by email, if you hang on a VM staff member will  pick up the post can take a few days, or there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you. You can also call in on 150 or 0345 454 1111 best times to call are first thing in the morning, but again wait times my be long.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_DN
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Re: Deactivate Voicemail

Hi KandR,

 

 

Thank you for reaching out to us in our community, removing voicemail is something we would do our end and this would complete within 24 hours  ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

Paul151084
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Re: Deactivate Voicemail

Paul, I’m also looking to have voicemail deactivated. Can you help? 

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Natalie_L
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Re: Deactivate Voicemail

Hi Paul151084, 

 

Thank you for getting in touch. 

 

I will be happy to assist with this. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and get this sorted.

 

Speak soon, 

 

 

Nat
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deefer001
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Re: Deactivate Voicemail

can someone help - need to deactivate home phone voicemail.  As i have hearing difficulties i don't always hear the phone in the allocated maximum phone rings before it switches to voicemail so i miss calls.  the voicemail keeps saying to my callers that mailbox is full and i do not know how to clear it, therefore, deactivation is the best way forward.  Please help.

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Gareth_L
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Re: Deactivate Voicemail

Hello deefer001

We can remove the voicemail from here 

It can take u to 24 hours to be taken off

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Gareth_L
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Re: Deactivate Voicemail

Hello deefer001

Hope your well 

The Voicemail should now be removed 

Gareth_L

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tbo
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Re: Deactivate Voicemail

Hi Forum team,

I'd also like my voicemail deactivated

Many thanks

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David_Bn
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Re: Deactivate Voicemail

Good Morning tbo,

 

I'd be happy to assist you on this matter.

 

Check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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