Hi wonder if anyone can help me please. I get 3 GB per month it was a special offer that I got. Today I got a warning to say I had used 2GB of data from 1 - 28 February. So therefore I have one left. How can they say the usage is for the whole of February and its only the 16 February, I have phoned and told I need to pay extra even though I still have 1GB remaining?
Some times when I am at home where I have BT WIFI my virgin mob account shows I am using that (MOBILE DATA) at the same time as BT how comes?
Would be grateful for answers as I have never ever had this warning before.