Damaged phone cable

[ETcantphonehome]

Hi. I think my Virgin phone line is damaged. Getting lots of static/no dialling tone. Have tried 2 handsets. Front garden has just been landscaped and I think the phone part of the cable must have been damaged. Internet is working at full speed. I have a Superhub 2ac. Please can you upgrade my hub so that I can use voice-over-internet calling instead? Thank you.

[Tom_W1]

Hi @ETcantphonehome thanks for your post, although I'm sorry to hear of your concerns raised.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect this to arrive shortly and respond directly when you can!

Many thanks