Menu
Reply
Anonymous
Not applicable
411 Views
Message 1 of 6
Flag for a moderator

DOCSIS conversion question

(Guess this is phone related.........dunno) if not correct move it

So yesterday I got my phone line from virgin converted to DOCSIS I obviously have a virgin phone box installed weird thing is shouldn't have that stopped working? if the connection runs through the docsis now? as apparently that appears to still be working too. Will that go off eventually?

0 Kudos
Reply
Corey_C
  • 5.31K
  • 259
  • 454
Moderator
Moderator
401 Views
Message 2 of 6
Flag for a moderator

Re: DOCSIS conversion question

Hi johnsemple123,

 

Thanks for your post. Any device or service that you may have had running through the standard phone line [ POTS] will get switched off unless you have connected them to your DOCSIS service.

 

Cheers,

Corey C

0 Kudos
Reply
Anonymous
Not applicable
396 Views
Message 3 of 6
Flag for a moderator

Re: DOCSIS conversion question

What I mean is that phone line that was converted is still working at the moment................? I guess it will go off soon enough?

0 Kudos
Reply
Corey_C
  • 5.31K
  • 259
  • 454
Moderator
Moderator
394 Views
Message 4 of 6
Flag for a moderator

Re: DOCSIS conversion question

Thanks for your reply, johnsemple123,

 

Yes, that will get switched off eventually.

 

Cheers,

Corey C

0 Kudos
Reply
Anonymous
Not applicable
329 Views
Message 5 of 6
Flag for a moderator

Re: DOCSIS conversion question

Just to update. PTOS part went off today at some point so now I am officially full DOCSIS

0 Kudos
Reply
Lee_R
  • 6.26K
  • 288
  • 650
Forum Team
Forum Team
311 Views
Message 6 of 6
Flag for a moderator

Re: DOCSIS conversion question

Hi @Anonymous thanks for getting back to us.

Thanks keeping us update.  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

0 Kudos
Reply