Virgin Media Community

[MargPerry]

Hi messaging on behalf of elderly neighbour, he has cut through the cable in his front garden. As this is the only form on contact he can have with people he is really concerned about how to get this fixed due to the current situation. My partner is on his phone trying to speak to someone but message says could be up to an hour. 

[Robert_P]

Sorry to hear that MargPerry, thanks for taking the time to raise this via the forum.

I'm going to send you a Private Message to get the details from you rather than over the public forum so we can get this looked into.

Thanks

Rob