No, the engineer repaired an intermittent fault but said that, if it recurred, it would need a new cable. I presume he would have reported this back. Anyway, the line went completely dead a day or so later, and all my attempts to communicate with VM including Resolutions Team have not produced anything. No service since 2nd May.
I have had messages saying they tried to contact me, yet the mobile number they have for me has had no calls. The letter, which I mentiuoned earlier, referred to a "chat" which never happened. Why can VM not deal respectfully with their clients?