Current Landline usage?

[Bucky897]

Hi everyone,

I was just wondering how to check my land-line usage outside of my phone package from a few days ago?

I've looked on the bill page and there's no current usage listed.

Perhaps a moderator can assist me?

Thanks for reading!

[Ayisha_B]

Hi 👋 @Bucky897,

Welcome back to our Community Forums and thanks for your post!

If you sign into your online account, you should see the section for charges incurred since your last bill.  This will show any telephone charges outside any inclusive package you may have and the default limit is 50p.

We have some info here on where to find this.

I hope this helps 🙂

[Bucky897]

Hi Ayisha,

Yes I've done that a few times and it said 0, that's why I'm making a query.

I'm pretty certain there should be some usage charges outside of my package, but if there isn't fine!

How quickly are usage charges reflacted in the bill section?

Thanks

[Ayisha_B]

I'm going to pop you a PM to clear security and then I can access your account to advise further 🙂

Many thanks 

[Bucky897]

Ok