on 17-06-2022 20:05
Two weeks of crackling phone line. I have a dial tone which also crackles. Can’t hear when calling or receiving. Status says no issues? Help!
on 17-06-2022 20:15
Thanks for posting and welcome to our community 🙂
Sorry to hear you've had some issues with the line, I've had a look at things from my side and can see an engineer is needed.
Before I can arrange this I'll need to confirm a few details with you, I've popped you over a private message for this (purple envelope, top right hand corner)
on 20-06-2022 15:19
Thanks for popping your details over to me via private message 🙂
I've arranged the engineer visit for you now, you can view the time and date of the appointment via the online account here