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Crackling Home fibre phone line

On our wavelength

Shortly after connection of my Fibre Phone, the phone line continuously crackles over all hand sets.  Everything appears to be in order and I have completed a status check.  The cracking reminds my of old land lines 40 years ago.  Looking for advice. 


Forum Team
Forum Team

Hey MicksterMan,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your landline at the moment. 

Please could you reboot your hub and let me know if that makes any difference to the quality of your line? If not, we can get this looked into further for you. 

Kind Regards,


Thank You - rebooting the Hub worked

Hey MicksterMan, thank you for confirming this for me.

Please do feel free to reach out if you ever need anything in the future. Thanks 

Matt - Forum Team

New around here?

I am having to reset out Router daily to stop the crackling on our fibre phone.  This is happening on all handsets.

Forum Team (Retired)
Forum Team (Retired)

I will pop you over a private message so that I can help get this resolved for you.