Menu
Reply
suebolton
  • 10
  • 0
  • 0
Tuning in
622 Views
Message 1 of 9
Flag for a moderator

Cordless handset

Can anyone recommend a good basic cordless handset that works well on the virgin media network

0 Kudos
Reply
goslow
  • 3.17K
  • 453
  • 1.18K
Wise owl
604 Views
Message 2 of 9
Flag for a moderator

Re: Cordless handset

Is this query in relation to your earlier post?

https://community.virginmedia.com/t5/Home-Phone/Landline-problem/td-p/4788280

Did you borrow an alternative handset and find that your original phone was faulty?

0 Kudos
Reply
suebolton
  • 10
  • 0
  • 0
Tuning in
596 Views
Message 3 of 9
Flag for a moderator

Re: Cordless handset

No i havent borrowed one yet but just wanted to get some recomendations in case i need a new one. No one seems to be able to give advice different handset. Its a pity vigin dont sell landline handsets. A gap in their product range i think.

0 Kudos
Reply
Paul_DN
  • 8.8K
  • 460
  • 905
Forum Team
Forum Team
592 Views
Message 4 of 9
Flag for a moderator

Re: Cordless handset

Hi suebolton,

 

Thank you for reaching out to us in our co9mmunirty and welcome, we are sorry to hear you are having issues with your phone and need to purchase a new handset.

 

Is the issue with your phone services or is the handset faulty?

 

Regards

 

Paul.

0 Kudos
Reply
suebolton
  • 10
  • 0
  • 0
Tuning in
590 Views
Message 5 of 9
Flag for a moderator

Re: Cordless handset

This thread has already been answered by one of the team thank you.

0 Kudos
Reply
Paul_DN
  • 8.8K
  • 460
  • 905
Forum Team
Forum Team
586 Views
Message 6 of 9
Flag for a moderator

Re: Cordless handset

Perfect thank you for the update Sue, if you do need further help please do not hesitate to let us know.

 

Regards

 

Paul.

0 Kudos
Reply
goslow
  • 3.17K
  • 453
  • 1.18K
Wise owl
570 Views
Message 7 of 9
Flag for a moderator
Helpful Answer

Re: Cordless handset


@suebolton wrote:

No i havent borrowed one yet but just wanted to get some recomendations in case i need a new one. No one seems to be able to give advice different handset. Its a pity vigin dont sell landline handsets. A gap in their product range i think.


You should wait until your technician visit before buying any new equipment.

Panasonic, BT and Siemens Gigaset are regularly mentioned as being used by customers on the forum. Some of the BT cordless range have a feature by 'trueCall' built in which screens calls and prevents automated scam calls ringing through to the home phone.

Suggest you find a phone which has the features you want then read some online reviews for the particular model you are thinking of buying. Look for any particular, and repeated, mentions of specific common problems i.e. poor sound quality, poor sound level, problems with ringing volume, problems connecting to VM lines etc.

When issues with a particular phone are mentioned on the forum, it is usually to do with caller ID not working reliably for a particular model. Buy from somewhere with a good returns policy so you can return the phone in the (unlikely) event that you run into problems.

I use a cordless phone but also keep a spare, simple, corded handset in a cupboard as handy backup for the purposes of testing the line in case there is a fault with the cordless. You can get such things from the likes of Argos, Currys etc. for sub £10.

0 Kudos
Reply
suebolton
  • 10
  • 0
  • 0
Tuning in
506 Views
Message 8 of 9
Flag for a moderator

Re: Cordless handset

Borrowed a corded handset to test the line but still dead. Now i know its a line fault and i am glad a technician is booked for monday.

0 Kudos
Reply
Akua_A
  • 3.4K
  • 82
  • 221
Forum Team
Forum Team
501 Views
Message 9 of 9
Flag for a moderator

Re: Cordless handset

Glad to hear this @suebolton.

 

Please let us know how the appointment goes and if you need any further help after.

 

Thanks,

Akua_A
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply