Hi all. I had my broadband and phone activated following a house move yesterday. Broadband is fine and dialling out is fine.
When dialling my house phone on my mobile I get a continuous uninterrupted tone on my mobile and my virgin home phone doesn’t ring. I have tried with 2 phones and its the same for both.
My phone is plugged in to tel port 1 on my Hub 3.
I have called VM but it has not moved forward.