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Contact number

Joining in

Has anyone a phone number or email address of someone at virgin media that I could contact as I've spent the last 3 weeks since becoming a customer trying to communicate my complaint by email and online chat and phone .of everyone I've spoke to I have not got any answers to any of my complaints. The whole lot are totally incapable of answering my questions concerning my complaint .absolutely shocking the worst customer service I have ever known anywhere .it's totally pointless communicating with them. I need an English speaking person to discuss complaints with has anyone a number or email address please.




Forum Team
Forum Team

Hi @lintay,

Thank you for your post and welcome to our community forums. We're here to help.

I'm so sorry that you're having some problems related to getting your services set up. Would you mind expanding on what your complaint is regarding, please? We're here to help.


Zach - Forum Team
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