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Joffslegs
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Contact Virgin???

I am moving out of my flat and want to transfer my Virgin broadband to the new resident.

I have tried calling Virgin, which gives recorded messages, that send you a text to a bot service. This then asks you details, and puts you on hold to talk to an agent... Then nothing... Virgin Media shops are all closed, how on earth do you contact them? I can't find any emails to use.

Any help would be much appreciated.

 

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John_GS
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Re: Contact Virgin???

Hi Joffslegs

 

Thanks for posting and welcome to the community.

 

This is not something we can assist with via the community I'm afraid. Please either give us a call on 150 // 0345 454 1111 options 1 and 4. Or alternatively, text us on 07533051809 and we can assist further. Text replies are not instant and are automated at the start to get you through to the right team.

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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