Menu
Reply
pauldsharpe
  • 10
  • 0
  • 0
Tuning in
170 Views
Message 1 of 3
Flag for a moderator

Connecting handset to Hub

Hi - For location convenience, I’ve heard that I can connect my home phone to my hub instead of the landline wall connection. Is this possible and, if so, what do I need to achieve this?

Thanks in advance.

0 Kudos
Reply
goslow
  • 1.72K
  • 284
  • 584
Super solver
157 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Connecting handset to Hub

See post below from yesterday for info

https://community.virginmedia.com/t5/Home-Phone/No-link-to-the-hub/td-p/4785562

I believe it may depend on each particular VM area as to whether you can opt in to it or wait until it is rolled out by VM to your area.

Check out the info on the pages below

https://www.virginmedia.com/help/home-phone/virginphone/switchover

https://www.virginmedia.com/help/home-phone/virginphone#whatishappening

which highlight some of the limitations of a phone connection from the back of the VM hub (in particular issues with the landline potentially not being operational depending on the status of the hub and also connecting other legacy equipment such as burglar alarms, care devices etc.)

Akua_A
  • 1.46K
  • 33
  • 103
Forum Team
Forum Team
146 Views
Message 3 of 3
Flag for a moderator

Re: Connecting handset to Hub

Hi @pauldsharpe,

 

Welcome back to our community forums. 

 

Thank you for getting in contact with us regarding this. Did you find the great advice given by @goslow useful? Do you require any further help?

 

Thanks,

Akua_A
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply