@magik wrote:
Very soon our landline will be disconnected and we will have to connect our phone to the modem in order to continue to use the landline. However, our house has 3 (landline) handsets and they are all currently wired into the landline 'network' at home.
After the switch, I can connect a single phone via the adaptor, but I won't be able to use the phones in the other rooms and upstairs. Is it simply the case that I have to live with that or are there any other options available to me?
Any advice would be much appreciated
You need to book a VM tech as part of the changeover process in order to reconnect your wired extensions. Have a read through
https://www.virginmedia.com/help/home-phone/virginphone#whatishappening
The topic of reconnecting extensions after switchover does crop up on here regularly and VM's answers often go around and around in circles. You might get a yes, no or a maybe. Seemingly if the hub and an existing telephone socket are near to each other, that seems more likely to be successful.
The VM hub phone connection is really best used with a set of cordless phones with the base station plugged into the hub and cordless extensions used where required.
From the above link
I have several phones connected to extensions – will these work?
Yep, when our technician pops around to install your new Hub (if you need one ) they’ll make sure all your phones work too. Please make sure you respond to our calls to schedule a technician visit.
What if the Hub and my phone are located in different rooms?
Ideally the Hub and your phone should be within 2 metres of each other. Our technician will chat to you about this when they connect the Hub. If you’d like your phone to be further away from the Hub, our technician may need to do additional wiring at no extra cost.