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NewBee19
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Conceal landline number

I want to enable the feature "Permanent Number Conceal” on my landline. Dialling 141 before dialling out doesn’t work when calling some mobile networks. 

I am desperate to get this sorted because I am trying to work from home and for obvious reasons, I don’t want to disclose my number. 

I’ve tried calling 150 four times but have not had any helpful responses.   

What do I need to do to get this feature enabled? 

Thank you in advance! 

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Spencer_A
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Re: Conceal landline number

I'm sure Virgin do a Permanent Number Conceal but it comes at a monthly cost. At the moment with limited staff in and some call centres etc closed it may not be possible for the time being. 141 Before each call is a bit long winded but is free, but as you say doesn't seem to work on every number you call. 


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Why not try our text messaging service? It's a great way to get help with your services.

Just send your query to 07533051809 and we'll text you back.

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NewBee19
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Re: Conceal landline number

Thank you for your reply Spencer_A.
I've tried the text message service (on Thursday) and still not received a reply.
Maybe I need to be more patient!

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